Frequently Asked Questions
Everything you need to know about how TrainsTracking works.
What is TrainsTracking?
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TrainsTracking is a global train tracking and schedule platform covering 150+ countries. We provide live GPS positions for Tier 1 countries and verified timetable data for all others.
How accurate is the live train data?
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For Tier 1 countries, positions are sourced directly from official railway operator APIs and updated every 30 seconds. Accuracy depends on the quality of each operator's feed — typically within 1-2 minutes of ground truth.
How often is schedule data updated?
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Tier 1 data is real-time. Tier 2 schedule API data refreshes daily to weekly. Tier 3 static data is updated manually whenever the operator publishes a new timetable. The last verified date is shown on every page.
What do the tier badges mean?
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Tier 1 (🟢 Live GPS) — real-time positions. Tier 2 (🟡 Schedule) — official timetable data from an API. Tier 3 (⚫ Static) — manually curated from official printed or PDF timetables.
I found incorrect information. How do I report it?
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Email data@trainstracking.com with the page URL and the correct information. We verify and fix errors within 24 hours.
Is TrainsTracking free to use?
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Yes, completely free for users. The site is supported by display advertising and affiliate booking commissions.
Can I embed a departure board on my website?
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Yes! Visit any station page and click the 'Embed' option to get an iframe code. The widget shows the next departures for that station and updates automatically.
How do I sign up for train delay alerts?
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Go to any train page and click 'Subscribe to Alerts', or visit the Train Alerts page. Enter your email and you'll receive an immediate notification whenever that train is delayed by more than 5 minutes.
Does TrainsTracking sell train tickets?
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We show fare information and links to book official tickets. For some European routes we partner with Trainline and Rail Europe (affiliate links). We clearly label all booking links.
Is there a TrainsTracking app?
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TrainsTracking is a Progressive Web App (PWA). After visiting the site, you'll see a prompt to add it to your home screen — it behaves like a native app with offline access to recently viewed schedules.
How do I report a missing country or train?
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Contact us at data@trainstracking.com with the country name, operator name, and a link to the official timetable. We prioritise additions based on user demand.
Is TrainsTracking available in languages other than English?
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Currently English only. Multilingual support is on our roadmap — prioritised for Urdu, Hindi, German, French, Arabic, and Mandarin.